This notice explains how Teesside Man & Van uses personal information supplied through this website. It applies to quote and callback requests, as well as enquiries made by phone or WhatsApp.
Who we are and how to contact us
Teesside Man & Van is responsible for the information collected through this website. To ask a privacy question or make a request about your information, call or WhatsApp 07424 135460.
Information we collect
When you request a quote or callback, you may provide your name, phone number, email address, preferred date, pickup and drop-off details, and information about the job. We also receive the content of enquiries you send through WhatsApp, phone or email.
Why we use it
We use this information to respond to your enquiry, prepare and confirm a quote, arrange a booking, provide the requested service, and deal with related customer-service queries. The legal basis for handling information needed to provide a quote or arrange a service is taking steps at your request before entering into a contract, or performing a contract where a booking is made.
Who receives it
Your enquiry is handled by Teesside Man & Van. Quote-request form submissions are processed through the website hosting and form service. If you contact us through WhatsApp, that message is also processed under WhatsApp's own terms and privacy information. We do not sell personal information.
How long we keep it
We keep enquiry information only for as long as needed to respond, manage a booking, meet record-keeping obligations, or resolve a query. Information that is no longer needed is deleted or securely disposed of.
Your choices and rights
You can ask us to access, correct, delete, restrict, or provide a copy of your personal information, and you can object to certain uses. Contact us on the number above and we will respond to your request. You can also raise a concern with the UK Information Commissioner's Office.
Cookies and third-party services
This site does not currently use analytics or advertising cookies. It uses essential website services to operate the site and form. Links to WhatsApp take you to a third-party service, whose privacy practices apply once you leave this website.
Changes to this notice
We may update this notice when the way we handle information changes. The latest version will always be published on this page.